Remote Marketing & Client Relationship Assistant
Who we are:
- We are a group of hard core problem solving, custom code hacking, status-quo bucking, out-of-the-box thinking, genius digital gangsters breaking out the creative solutions with a vengeance and the passion of a thousand suns (covered in Tabasco sauce)…
- We have a small team of 5 rock stars, all committed to working hard to make sure our clients have an unforgettable experience.
What we’re looking for:
- We need a new Marketing & Client Relationship Assistant. This person would be responsible for helping create & schedule our social media content & online marketing campaigns. Designing flyers, running contests & giveaways. Also assisting with engagement, replying to customer inquiries through multiple platforms (email, text, Facebook etc..).
- We’re also looking for someone that can work with our virtual staff, properly delegating projects to the correct department and keeping track of deadlines so that our marketing goes out in a timely manner. This is a remote (work from home) position.
Salary & growth opportunities:
- Remote Marketing & Client Relationship Assistant starts at $20-$25 per hour
- You’ll work under the owner as you learn the trade
- You’ll be assigned projects slowly as we begin to build your confidence
- You’ll be graded on your timeliness, quality of work and campaign performance
- Once you are managing a full slate (we have an algorithm to determine a full slate based on the bandwidth of the projects you’re working on) you will be promoted to a full Client Manager
- Growth opportunities
- Strong opportunity for growth for Client Managers who take on additional projects past a full slate.
- You’ll be graded on your client retention and campaign performance.
- We actively promote from within. Successful Client Managers are first in line for promotion into our core strategy team.
The ideal candidate:
- Canva: Create visually appealing designs for various marketing and communication initiatives using Canva. Develop design concepts, graphics, and layouts based on business and marketing goals. Work with copywriters to ensure designs effectively communicate key messaging. For any complex project, we delegate to our graphic design company.
- Client management: The core of your job is relationship building. You need to be a person that cares deeply about helping small businesses succeed. That means managing expectations, being clear in your communication, and taking detailed notes on client interactions.
- Marketing Strategy: We try to plan out our sales & marketing campaigns 2-4 months at a time. You would be responsible for scheduling emails, text messages or social media posts to go out to specific client lists or areas to make sure that they stay up to date on local events. You would not be responsible for creating emails, but you would work with our third party graphics design company to create that content.
- Problem solving: The cardinal sin at our company is asking someone a question you could have solved yourself. We need people who are willing to “figure it out” and don’t mind rolling up their sleeves. That doesn’t mean we aren’t here to support you, we are. But only when you encounter a problem that you truly can’t solve. You’re expected to bring more to the table than expected and hurdle problems, not allow them to get in your way.
Successful Remote Marketing & Client Relationship Assistant personality profile:
Motivated by competition and results. You are likely a skilled, pragmatic enforcer whose focus on achievement and success can help those around you accomplish goals. You speak directly and make decisions quickly. You like to take charge in a situation and explore worthwhile, effective solutions. Your determination and confidence make you a strong leader.
Important personality traits:
- Creative
- Assertive
- Confident
- Direct
What energizes you:
- Taking charge
- Ambitious goals
- Challenges
- Professional growth
- Coming up with new ideas
Make sure…
- Strong English proficiency
- Willing to work a US time zone
- Remote working. This is a remote (work from home) position.
- Must own a laptop or computer - Tablets sometimes work but we’ve found that an actual computer is best long term.
- All job offers start with a 60-day trial to make sure that we’re the right fit for each other.
Our values:
Truth: Everything we do requires a commitment to truth as the core principle and foundation of our company. We are data driven marketers, data is truth. If something isn’t working, we tell the client. If we make a mistake, we’re the first to bring it up and we own it. If we don’t know the answer to something, we admit it readily (and then work to figure it out!) If we disagree, we say so. Truth is the first and most important step to solving any problem.
Responsibility: How do we do more? How do we give more? How do we help each other? Responsibility requires us to constantly be looking for opportunities to go further. We don’t try to get out of work, we lean into it. You’ll never hear us say, “That’s not my job.” By being proactive with our skillset we place ourselves in a position to influence the world around us in a way that only those who understand true responsibility ever can.
Heart: It’s not enough to simply do. You also have to care. You have to care about your clients, your team mates, and yourself. You have to work like it matters, like what you’re doing means something. You need to know that you’re making an impact and understand that there are people relying on you to do what’s best for them. In some cases, these people wouldn’t know the difference which makes it even more important. We have been offered a sacred trust in helping people grow their business and so we treat their businesses as our own.
To apply:
If you're interested, please send an email to QualityCustomGifts@gmail.com
Please put in the subject line “I actually read the instructions”
Please include:
- A link to your resume in PDF format with the following naming convention: [Lastname.Firstname.Client-Manager.pdf]
- Details of your experience
- Your answer to this question: Why are you interested in this position?
- Your answer to this question: What does this quote mean to you personally? "Work is love made visible." - Khalil Gibran
We will be looking for people who can format their submission in a way that makes it easy for us to review. Remember, in client management you want to help make it as easy on the client as possible!
The hiring process:
90% of the applicants will not follow the instructions. None of them will be considered. For those that do follow the instructions, we will create a short-list and then schedule interviews.
I’m happy to answer any questions you may include in your application.
Thank you for your consideration and best of luck on your job search!
Job Types: Full-time, Part-time, Internship
Pay: $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Choose your own hours
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: Remote
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