Receptionist/ Medical Records Clerk
Location: New York
Description: wistroncorporation is currently interviewing Receptionist/ Medical Records Clerk right now, this job will be placed in New York. More complete informations about this job opportunity kindly see the descriptions. The Receptionist/ Medical Records Clerk is responsible for the courteous and prompt processing of patients at the waiting area. The Receptionist/ Medical Records Clerk is responsibl! e for answering all incoming telephone calls and directing the calls to the appropriate personnel and for the medical records process. The Receptionist/ Medical Records Clerk will be cross-trained in other functions of the business office and reports directly to the Business Office Manager.
CORE RESPONSIBILITIES:
Admission of patients including verifying the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient. Enters corrected patient information into the medical software system at the time of admission. Forwards any changes to the Billing Specialist or Scheduler as necessary.
Reception of all visitors and allied staff to the center. Verify and maintain log of visitors to the surgery center. General management of the multi-line phone system. Answers all incoming calls and forwards them and/or mailbox messages to the appropriate person/ department.
Communicates same day patie! nt and/or surgeon delays to the Pre-Operative Area Charge Nurs! e as well as the OR Charge Nurse. Updates all Schedules for cancellations and/or add on cases. Informs the Business Office Manager and the Director of Nursing of any cancelled and/or altered procedures.
Protects patient confidentiality and dignity by keeping patient charts in an inconspicuous location at the front desk; and, keeps discussion of a patient's procedure(s) to a tone discernable only to the patient/legal guardian.
Prepares charts for upcoming surgeries in a timely manner. Ensures all charts are labeled in a complete and accurate manner. Ensures all charts have appropriate forms for the surgery scheduled.
Maintains an orderly and secure medical records storage system. Prepares all charts for final review by nursing staff. Logs complete charts in medical software. Prepares charts for archive to outside storage. Proper storage/ disposal of all canceled charts.
Fulfills medical records requests to specified parties as denoted by r! elease from patient. Ensures all HIPAA guidelines are followed at all times.
Responsible for collecting denoted coshares/ copays from patients on day of surgery. Forwards payments to Billing Specialist for entry. Secures and reconciles the change drawer at front desk.
Cross-trains in scheduling, medical records, chart preparation and collections. Perform other clerical duties as directed by the Business Office Manager.
SKILLS, KNOWLEDGE, AND ABILITIES
- Excellent communication skills, including competency in oral and written skills.
- Ability to prioritize and complete tasks in a timely manner.
- Ability to perform multiple tasks simultaneously.
- Ability to work under pressure.
- Demonstrated proficiency with Windows, Microsoft Office, and the ability to learn other software programs.
- High school graduate.
- Demonstrated ability to type 45 wpm.
- Minimum one (1) year receptionist experience in an am
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to wistroncorporation.
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This job starts available on: Sun, 04 Aug 2013 18:01:25 GMT