Novartis MS Nurse - White Plains/Newark
Location: New York New York
Description: United States - General Medicines is at present recruited Novartis MS Nurse - White Plains/Newark right now, this career will be placed in New York. More details about this career opportunity please read the description below. This new role is to be the main point of contact to MS patients and HCPs in the process of initiating MS therapy. The Novartis MS nurse is responsible for! coordinating and delivering resources and information to optimize the MS patient and physician experience with our MS therapy, with the ultimate goal of improving patient outcomes. This position does not involve the practice of nursing.
Primary face of the MS patient services program with patients and HCPs and responsible for overall customer satisfaction
Interacts with patients via phone and in-person to educate, motivate, and empower them at every step of the initiation process as well as transition to adherence support
Primary HCP interface for the MS patient services program including live office visits, problem resolution, reimbursement support and office staff education
Handles outbound and inbound calls to/from existing patients, office staff, prescribers and new patients
Delivers patient programs and conducts live/virtual visits with patients during First Dose Observation
Leader of the patient services pod and coordinates and aligns pat! ient services with field resources and well as 3rd party vendo! rs
This position does not involve the practice of nursing; Novartis MS nurse must be able to act in accordance with company guidelines and requirements. Minimum requirements Bachelor’s degree; Nursing Degree (RN, NP) with licensure in state in which he/she resides; MS certification preferred Fluent in English (oral and written) Experience with explaining difficult clinical concepts and related processes to patients, HCPs and office staff Empathy, drive, positive competitive spirit, and commitment to great service Obtains satisfaction from improving patients’ lives while having a visible impact on the business. Outgoing personality, excellent interpersonal and relationship management skills Understanding of patient privacy laws including HIPAA and similar state laws. Understanding of product and payor reimbursement landscape and prior authorization guidelines and processes Basic understanding of specialty pharmacy providers preferred Ability to establish relationship! s, identify trends, and provide education Manage multiple strategic initiatives simultaneously and reprioritize where necessary Collaborate effectively with team members and exhibit leadership Possess project, time, and organizational management skills A self-starter Solution oriented problem solving to ensure customer satisfaction of the patient Excellent computer skills Proven track record of success as a field-based Nurse Educator preferred Must be able to travel; valid driver’s license required
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to United States - General Medicines.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Fri, 07 Jun 2013 00:58:47 GMT